How to get started using HighFive conferencing system
- Christina Yeoh (Deactivated)
- Nicola Catton
When you are looking to Get Started using the HighFive conferencing system at PMC or if you're trying to a meeting you can refer to the instructions below.
How to Get Started:
- Go to http://connect.pmc.com.
- Create an account using your work email address
- To create a meeting, go to http://connect.pmc.com and use these instructions.
You can begin using the application immediately. However, it will take 24 hours for your account to be fully registered in the system, so please wait 24 hours before sending calendar invites.
How to Get Help:
If you need assistance with any part of the process, Highfive has an excellent support team. You can go to the Highfive Success Center and search for help with any part of the process, or open a ticket with them by using the “Contact Help” button at the bottom of that page. They should be able to help with most issues. However, if you run into errors installing the application or encounter an issue they are unable to assist with, please contact the IT Helpdesk.
Almost all PMC office conference rooms are equipped with a HighFive video conferencing camera and speaker as well as a dedicated iPad to allow easy joining of meetings. There is a helpsheet in each conference room.
PMC HELPDESK
PMC IT Helpdesk portal can be found at https://helpdesk.pmc.com
Business hours : Mon to Fri, 6am to 6pm PT (9am to 9pm ET) - company holidays excluded
Out of hours Emergencies only : contact 911@pmc.com
IT Assistance Summary (click to open)